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  • Do we do worldwide shipping?

    Yes, we ship worldwide, in each product you can see the price for your country.

    How much is the cost of the shipping?

    The cost of the shipping depends on where you are located. Our website will calculate the cost of it.

    Do we make our Sketchbooks?

    Yes, we are illustrators so we draw and illustrate all of or merchandising, then we send our work to professional manufacturers that handle the rest of the process.

    Is everything is drawn by Cyan Orange Studio?

    Yes, all of our illustrations are made by us (Juaner and Sonya), some are original work, others are Fanart, inspired by the geek culture.

    Everything is 100% colombian?

    Yes, everything made by us uses Colombian raw material and handwork.

    Can I go and see your products?

    Cyan Orange currently only has a virtual shop. We usually go to conventions such as Comic Con where you can see  all of our products physically

    I have a problem with my product, What do I do?

    Every time you have a problem with your product, don’t hesitate to contact us. You can find our contact info in the “Contact” section.

    Can I return my product?

    Yes, as long as the product hasn’t been used, you have a one week time limit for the return process. Shipping cost for returns will be paid by the customer. 

    Can I order a custom Sketchbook?

    Yes, in this case we will charge the price of the commission plus the manufacturing costs of the sketchbook. Please contact us for more information.

    If you have an additional inquiry and is not found in our FAQ, we invite you to contact us through the following email: contacto@cyanorange.net

    Do you have an additional Inquiry?

    We would like to hear from you. If you have additional questions that were not answered in our FAQ or you would like to quote a specific  work or project, please fill out the form on the right and we will get back to you as soon as we can. We are always happy to offer our services as well as listen to any complaints/feedback you have. Cyan orange is always open in becoming a better studio.